Click & Collect
In these very difficult times with the Covid-19 restrictions we have been working to organise a way to enable you to collect an order whilst keeping us all safe.
We now have an approved system in place with a designated place to collect with only one customer having access in any 30 minute time slot.
After you have made your selection you will go to the checkout page and choose : "click & collect"
This will tell us that you wish to collect the order and also will negate any delivery charge for small orders that may be showing.
We will then contact you by phone or email within a few days to agree a convenient time & day for you to collect.
PLEASE NOTE: Due to such high demand it may take us up to 24h to contact you.
Collection will usually be 24hrs or more after you have ordered (but please bear with us at this busy time)
The times given will be for collection on the hour and half-hour so customers should never meet and your order will be ready without need for contact with us (although we will be on hand).
If you are unable to make the appointed time then a new slot will have to be agreed.
Please Note : It is not acceptable to turn up late (or early) and jeopardise the safety of our staff & customers.
We offer this service on the understanding that you are still following the government advice on unnecessary journeys etc.
Once an appointment has been booked we will email comprehensive instructions for exactly how to find us and how the final collection will work.
We do strongly recommend you choose our click & click option or our express option or 24h courier if you are purchasing plants or need your order sent out quickly.
WE CURRENTLY HAVE COLLECTION SLOTS AVAILABLE AFTER 5PM ON WEEKDAYS & ON SATURDAYS AND SUNDAY 10AM - 8PM WE WILL CONTACT YOU DIRECT TO ARRANGE A DAY & TIME SLOT AS SOON AS WE CAN, PLEASE BEAR WITH US THIS MAY TAKE A FEW DAYS.
Once you have placed your order you can also call us on - TEL: 01673 878095 (Mon-Fri 9-5pm)
Please do not just turn up!